What do I do if my box never arrives?

Packages occasionally go missing in the post! We will send you out another one as soon as possible. Just send us an email.
January 09, 2020 — Tom Pearson
Tags: FAQ Shipping

I’m going away for a long holiday, can I get the next box in advance?

Of course and this is a great idea. Spending 5-10 minutes every day will really help boost your child’s progress and this is particularly important over the holidays (and a...
December 05, 2019 — Tom Pearson
Tags: FAQ Shipping

I’m going away for a long holiday, can I pause my deliveries?

Yes, we’d be happy to do this. Contact us and just let us know the months that you will be away. Your deliveries will be stopped for the months (maximum...
December 05, 2019 — Tom Pearson
Tags: FAQ Shipping

When do I receive my first delivery?

If you sign up before the 25th of the month, the current month's box will be sent to you asap. If you sign up after the 25th, you will receive your box for the next month. Subsequent deliveries are usually out during the first week of each month.
December 05, 2019 — Tom Pearson
Tags: FAQ Shipping